NX MOBILEJapan eSIM

Japan eSIM · KDDI (au) network

Japan’s own network, in your pocket before you land.

A Japanese mobile line on KDDI (au) — not a roaming plan routed through another country. Install it at home, switch it on in Japan, and your days start when you first connect.

5G where available Hotspot included QR code on My Page
Japan eSIMKDDI (au)
Days in JapanDay 1 = your first connection
Total
Japanese line on the KDDI (au) networkNot roaming — a local Japanese IP5G where availableHotspot included on every planDays start when you first connect in JapanFull refund until you show your QR codeData-only eSIM — keep your home number on WhatsApp and iMessage

Why local

Most travel eSIMs roam. This one lives in Japan.

Roaming eSIMs borrow a Japanese network through a foreign carrier. This eSIM is a Japanese line issued for Japan, so your connection starts and ends here.

A typical roaming travel eSIM

Your phone joins a Japanese network as a visitor, and your data is often handed back to the foreign carrier before it reaches the internet.

Your phone Japanesepartner network Foreign carrierabroad Internet

This eSIM: a local KDDI (au) line

Your phone joins KDDI as a Japanese line, and your data reaches the internet in Japan.

Your phone KDDI (au)local line Internetin Japan
Typical roaming eSIMThis eSIM
NetworkA Japanese network borrowed through a foreign carrierKDDI (au) line issued in Japan
IP addressOften outside JapanJapanese IP
“Unlimited”Often slowed after a daily allowanceNo daily cap on Unlimited 5G (Fair Usage Policy applies)
HotspotVaries by providerIncluded on every plan

Plans

Pick your days. We’ll handle the data.

Three ways to stay online in Japan. Every plan includes hotspot and runs on KDDI (au).

Most popular

Unlimited 5G

No daily cap and no speed limit on your phone. For heavy maps, video and uploads.

from

  • Unlimited data on your phone
  • 5G where available, no speed cap
  • Hotspot up to 2–30 GB total (days − 1)
  • Fair Usage Policy: very heavy use over 3 days may slow to 1 Mbps
Choose View plan

Unlimited 10 Mbps

Unlimited data at up to 10 Mbps. Enough for maps, messaging and HD video.

from

  • Unlimited data up to 10 Mbps
  • 3 to 10 days
  • Hotspot up to 2–9 GB total
  • Speed never exceeds 10 Mbps
Choose View plan

Data Package

A fixed amount of high-speed data to share between your phone and laptop.

from

  • 12, 21 or 30 GB
  • 4, 7 or 10 days
  • Phone and hotspot share the same data
  • After your data runs out: 128 kbps
Choose View plan
See every price, from 3 to 31 days

Prices in USD. Any taxes are calculated at checkout.

How days work

Your trip starts in Japan, not at checkout.

Buy and install whenever you like. The clock starts only when your phone first connects to the network in Japan.

  • Install at home

    Scan the QR code on Wi-Fi before you fly. Nothing is counted yet.

  • Day 1 is the day you connect

    Your first connection in Japan counts as day 1, whatever the time. Each new day starts at 00:00 Japan time, not 24 hours after you connect.

  • Ends at 23:59 Japan time

    Your last day ends at 23:59 JST (UTC+9). Plans can’t be extended, so pick enough days.

Example: a 5-day plan · days change at 00:00 Japan time
Home 1Land 234 523:59 Home
Installed, not countingFirst connection = day 1Active days

Where it takes you

From Hokkaido powder to Kyoto’s back lanes.

A white bullet train passing in front of snow-capped Mount Fuji
Mount FujiBook the next train while the last one is still in view.
A tunnel of vermilion torii gates on a forest path in Kyoto
KyotoFind your way through ten thousand gates at sunrise.
Tokyo Tower glowing at dusk above the city
TokyoShare the skyline the moment the lights come on.
A powder-snow slope with birch trees and Mount Yotei
HokkaidoCheck the snow report before the first lift.
Osaka Castle above cherry blossoms
OsakaLive-translate the castle tour in spring.
A stone lane of wooden townhouses leading to a pagoda in Kyoto
KyotoPin the tea house you don’t want to lose.
A steaming outdoor hot spring under red maple trees
Hot springsBook tonight’s ryokan from this one.
A path through a tall bamboo forest
ArashiyamaGet there before the crowds with live transit times.

How it works

Three steps. Two of them at home.

Everything happens on your phone. No shop, no pickup counter, no plastic SIM.

Choose your days

Pick a plan and pay. We email you a link to My Page, where your QR code is waiting.

Unlimited 5G10 days
Unlimited 10 Mbps7 days
Data Package21 GB
Continue to checkout

Install before you fly

Scan the QR code on Wi-Fi at home. It installs once, so keep it on this phone.

Add eSIM
Japan · KDDI

Land and switch it on

When you arrive, turn the line on and choose it for mobile data. Data roaming can stay off. You’re online on KDDI.

KDDI 5GConnected in Japan
Cellular Data
Day1 of 10

Setup guide

On the ground

Built for the moments you need data most.

From the night before to the last train home.

An open suitcase on a bed with sneakers and a smartphone at nightBefore you fly
Set it up tonightInstall on home Wi-Fi, then finish packing.
A bowl of ramen next to a smartphone on a wooden counterFood
Read the menuPoint your camera at it and translate on the spot.
A smartphone and green tea on a bullet-train tray table by the windowShinkansen
Stream on the trainUnlimited 5G for the ride to Kyoto.
A laptop and smartphone on a café table overlooking a moss gardenHotspot
Work from a caféShare your connection with your laptop.

Will my phone work?

Check your phone in 30 seconds.

Your phone must support eSIM and be carrier-unlocked. It must also support LTE Band 18 or 26, the KDDI bands that carry this line.

B1 B3 B18 B26 B28 5G n78 Required KDDI (au) uses several bands. Your phone needs Band 18 or 26.

Your phone

Please check all four before you buy. Once your QR code is shown, the eSIM can’t be refunded.

Made for smartphones and tablets; routers and other devices aren’t guaranteed. Phones with the same name can differ by region, so check your exact model number.

FAQ

Good to know

Is Unlimited 5G really unlimited?

On your phone, yes: no daily cap and no speed cap. Like every plan, it follows the network’s Fair Usage Policy, which looks at your use over the last 3 days. If use is judged excessive, speed may be limited to about 1 Mbps for a while. The exact threshold isn’t published. Hotspot has its own total (days − 1 GB); beyond it, hotspot runs at 128 kbps.

How are the three plans different?

Unlimited 5G has no data cap and no speed cap on your phone. Unlimited 10 Mbps has no data cap, with speed up to 10 Mbps. A Data Package gives 12, 21 or 30 GB at full speed, shared by phone and hotspot; after that, speed drops to 128 kbps. The Fair Usage Policy applies to every plan.

Is this roaming? Which network will I use?

It isn’t roaming. It’s a Japanese local line on the KDDI (au) network, connected directly to KDDI’s network in Japan rather than routed through a roaming hub abroad. In Okinawa, the au network is run by Okinawa Cellular. The service is provided by ROKKODE Inc., a telecommunications carrier in Japan, under its Japanese-language MVNO terms, and sold by Vision Factory LLC.

Will I get 5G everywhere?

You’ll connect on 5G where your phone, its bands and the local network support it. Everywhere else, you’ll connect on KDDI’s 4G LTE. Speed and coverage vary with location, time of day and congestion.

Will my phone work?

Your phone must support eSIM, be carrier-unlocked, support LTE Band 18 or Band 26 (Band 1 alone isn’t enough), and be allowed for use in Japan. The eSIM is made for smartphones and tablets; routers and other devices aren’t guaranteed. Phones with the same name can differ by region, so check your exact model number.

Can I install it before I leave?

Yes. Install it at home over Wi-Fi. Your days only start when the eSIM first connects to the network in Japan. Please start using it by the start-by date we send with your eSIM; if you haven’t connected by then, your days start on that date.

When do my days start and end?

Day 1 is the day your eSIM first connects in Japan. Days change at 00:00 Japan time (UTC+9), not 24 hours after you connect: if you first connect at 22:00, day 2 starts two hours later. Your plan ends at 23:59 Japan time on the last day.

Can I use hotspot?

Yes, on every plan. Unlimited 5G and Unlimited 10 Mbps include a hotspot total of days − 1 GB (2 GB on 3 days, up to 30 GB on 31 days); beyond it, hotspot runs at 128 kbps. A Data Package shares one total between phone and hotspot. Some Android phones need one extra APN setting for hotspot, and our setup guide shows how.

Do I get a phone number?

No. This is a data-only eSIM, so there’s no phone number, calls, SMS or emergency calls. Keep your home SIM for calls and texts, and use WhatsApp, iMessage or FaceTime over data.

Can I reinstall it or move it to another phone?

No. The eSIM installs once, on one phone. If you delete it, it can’t be reinstalled, so keep it in your settings until your trip is over, even if something goes wrong.

It won’t connect. What should I check?

Check that the eSIM line is on and selected for mobile data. On Android, if the APN isn’t set automatically, choose “5G NET” (not “5G NET for DATA”) or enter it as shown in our setup guide. On iPhone, go to Settings › General › VPN & Device Management and remove any profile left by another carrier, but not the eSIM itself. If it still won’t connect, contact us without deleting the eSIM.

Can I get a refund or extend my plan?

Plans can’t be topped up or extended, so please choose enough days. Until you show your QR code or activation code on My Page, you can cancel for a full refund, even after our email has arrived. After that, refunds aren’t available. If the eSIM then won’t work in Japan, contact us and we’ll check and send a replacement eSIM. Replacements don’t cover phones that don’t meet the requirements, connection settings such as the APN that weren’t applied, or a deleted eSIM.

Land connected.

Set it up tonight. Switch it on in Japan.

Choose your plan
Continue to checkout